Terms & Conditions

Introduction

Welcome to OnlineCRMpro, a CRM platform designed specifically for bicycle shops. By accessing or using our platform, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

Acceptance of Terms

By accessing or using OnlineCRMpro, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our platform.

Services Provided

OnlineCRMpro provides a range of services including customer management, photo/video documentation, data analytics, inventory management, and invoicing. We reserve the right to modify or discontinue any aspect of our services at any time without notice.

User Accounts

To access our services, you must create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Subscription Plans

We offer various subscription plans with different features and pricing. By subscribing to a plan, you agree to pay all applicable fees associated with that plan. Subscription fees are non-refundable except as required by law.

Free Trial

We may offer a free trial period for new users. If you do not cancel your subscription before the end of the trial period, you will be automatically charged for the chosen subscription plan.

Payment Terms

Payment for subscription plans must be made by a valid payment method. You authorize us to charge your payment method for the applicable fees at the beginning of each billing period.

User Conduct

You agree to use OnlineCRMpro only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the platform. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the platform.

Intellectual Property

All content and materials on OnlineCRMpro, including but not limited to text, graphics, logos, and software, are the property of OnlineCRMpro or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works based on any content or materials on our platform without our prior written consent.

Termination

We reserve the right to terminate or suspend your account and access to our services at any time, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users of OnlineCRMpro, us, or third parties, or for any other reason.

Limitation of Liability

OnlineCRMpro and its affiliates, directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the platform.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which OnlineCRMpro operates, without regard to its conflict of law principles.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the new Terms and Conditions on our website. Your continued use of the platform after any such changes constitutes your acceptance of the new Terms and Conditions.

Contact Information